Privacy Policy

Last updated 21 August 2026

Who is responsible

Played is an iOS application developed and operated from Spain. For anything to do with this policy or your data, write to apps@played.es.

What Played keeps on your device

Played maintains a library database on the device itself. It is a local store — it is not synchronised to iCloud and it is not sent to us. It holds:

• References to the files you have played or browsed, in the form of the system's own security‑scoped bookmarks, together with the file's name and a size‑and‑date fingerprint used to recognise it again if it is renamed.
• Information read out of your files: title, artist, album and other embedded tags, cover artwork, duration and chapters.
• How you listen: the playback position of each file, its playback speed, how many times it has been played, and one row per day recording how long you listened and how many files you played.
• What you create in the app: playlists and their contents, bookmarks with their names and trim windows, the folders you granted, and your settings.

All of it is removed when you delete the app.

Your audio files

When you add a location, iOS grants Played permission to read that folder. Played uses that permission to list the folder and to play what is in it. It does not copy your files, does not move them and does not upload them.

Removing something inside Played removes the app's reference to it. The file itself is never deleted. Files stored with a cloud provider are downloaded by the system, on demand, when you play them — the bytes travel between your device and your own provider, never through us.

Apple Intelligence

Transcribing a marked moment, and the tag suggestions offered while editing, both run through Apple's on‑device frameworks: the speech recogniser and the system language model. The audio and the text stay on the device. Nothing is uploaded to us or to any third party for these features, and no copy or export of your file is made to produce them. iOS may download the language model it needs the first time you use one; that exchange is between your device and Apple.

Generated text can be wrong. It is offered as a draft you can edit, and the app labels it as such.

Feedback — the one thing that leaves the device

Played includes a feedback centre. Nothing is sent until you write a report and tap send. When you do, the following reaches a service we operate at app.played.es, hosted in the European Union:

• The report itself: the type you chose, the title and the description you wrote, and any comments you add to the conversation afterwards.
• A technical snapshot, shown to you in the compose screen before you send it: the app version, the iOS version, the device model identifier, your preferred language and region, your time zone, the battery level and whether Low Power Mode is on, the thermal state, the amount of memory, and free and total disk space.
• An anonymous identity for the installation. The first time the app needs the network it asks the service for a random identifier, which is kept in the device Keychain. It contains no name, no email address, no advertising identifier and nothing derived from you or your hardware. It exists so that the reports you send are shown back to you and to nobody else.

Nothing about your library, your files, your folders or your listening is included. We do not know what you listen to.

The service records the network address of each request for the short period needed to apply rate limits and to keep security logs, which is a legitimate interest in keeping the service available and unabused. Those logs are not used to build a profile and are not combined with your reports.

Support reads your report in order to answer it and may reply in the conversation. Reports are kept while they are useful for support and for fixing what they describe. Deleting a report in the app hides it from your list; write to us if you want it erased outright.

Subscriptions and payments

Played Premium is sold through the App Store. Apple handles the transaction: we never see your payment details, your Apple Account or your name. The app asks the system only whether an active subscription exists, and stores that answer locally so it opens unlocked. No purchase information is sent to us.

Casting to a Chromecast

Casting streams the file from your device to the Chromecast on your own Wi‑Fi network, over a small server inside the app. The audio does not pass through us. iOS asks for the Local Network permission the first time you open the output picker. Discovering and controlling a Cast device uses Google's own Cast framework, which may communicate with Google's services to manage the session; Played hands it only the local address of the file being played.

What Played does not do

• No analytics or usage measurement of any kind.
• No advertising, and no advertising identifier.
• No third‑party trackers or software development kits for tracking.
• No tracking of you across other apps or websites, so the app never has cause to ask.
• No selling or sharing of personal information. There is none to sell.

Children

Played is not directed at children and asks for no personal information at all. It has no social features and no user‑to‑user content.

Your rights

Where the General Data Protection Regulation applies, you have the right to ask for access to the personal data we hold about you, to have it corrected or erased, to restrict or object to its processing, and to receive it in a portable form. Because the only data we hold is what you sent in a feedback report, exercising any of these usually means telling us which report you mean — write to apps@played.es from the address you want us to reply to, or ask through the report's own conversation, which is the surest way for us to identify it.

If you are not satisfied with how we handle your request, you may complain to your national data protection authority; in Spain that is the Agencia Española de Protección de Datos.

Changes to this policy

If this policy changes, the date at the top changes with it, and a change that affects what is collected or why will be announced in the app before it takes effect.

Contact

apps@played.es